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Designed for Hotels
Support tailored to the day-to-day operational realities of hotel properties.
Hospitality-focused equipment & service solutions
ONE CALL.
ONE CONTACT.
ONE LESS HEADACHE.
A simpler point of contact for hotel equipment issues, service coordination, and equipment protection programs—built around the way hotels operate.
Hospitality FocusedBuilt for the needs of hotel operators
One Central ContactLess time managing multiple service calls
Multi-Property MindsetFor owners and management companies
Our Approach
Hotel problems are complicated.
Getting help shouldn't be.
Hospitality Warranty Partners brings a hospitality-first approach to equipment-related challenges. We focus on making it easier for owners and operators to navigate service needs, coordinate next steps, and understand potential protection options for eligible equipment.
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Simpler Coordination
One point of contact to help route requests and organize service follow-up.
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Business Continuity
Practical attention to equipment issues that can disrupt guests and operations.
Serving Hotel Owners & Operators
We Service Hotels Across These Major Brands
Hospitality Warranty Partners serves hotel owners and management companies operating properties under Hilton, Marriott, IHG, Hyatt, Wyndham and Choice Hotels flags, as well as independent hotels. Our equipment protection and service coordination solutions are tailored to the needs of each property.
HWP Service • Equipment Support
Equipment we help hotels keep running.
From guestroom air conditioning and ice machines to commercial kitchens and fitness centers, HWP helps hotel operators coordinate diagnostics, repairs, and preventive maintenance with qualified service providers.
Guestroom Heating & Air
PTAC and guestroom HVAC units
Central HVAC
Rooftop and central systems
Ice Machines
Commercial ice machines
Refrigeration
Coolers, freezers and refrigeration
Kitchen Equipment
Commercial cooking and dishwashing
Laundry Equipment
Commercial washers and dryers
Boilers & Water Heaters
Boilers and hot-water equipment
Fitness Equipment
Treadmills, ellipticals and exercise bikes
Plumbing Repairs
Service coordination only
Service coordination only
Electrical Repairs
Service coordination only
Service coordination onlyHow service works: HWP coordinates service with independent contractors, subject to availability and agreed terms. Contractor labor, parts and noncovered repairs are billed separately. Repair coordination does not mean equipment is covered under a warranty. Warranty programs are subject to insurance backing, underwriting, eligibility and final contract terms.
Equipment Protection
Protection options focused on hotel equipment.
Our warranty programs focus on specific equipment categories that matter to hotel operations, with coverage determined by final agreements and eligibility requirements.
Guestroom coverage focus: heating and air-conditioning units only. Other guestroom furnishings, appliances and electronics are not included.
Eligible equipment categories
- Guestroom heating and air-conditioning units
- Central HVAC equipment
- Boilers and water heaters
- Commercial laundry equipment
- Commercial kitchen equipment
- Commercial refrigeration
- Commercial ice machines (subject to insurer approval)
- Commercial fitness equipment (subject to insurer approval)
- Eligible pumps and water equipment
Warranty offerings are subject to insurance backing, underwriting, final contract terms, and applicable regulatory approvals. No active coverage is represented by this website.
Beyond Warranty Coverage
One place to start when service is needed.
Not every property issue is a warranty claim. Our service-coordination approach is intended to help hotel teams find a practical next step for both eligible equipment issues and separately arranged maintenance needs.
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Plumbing Assistance
Help coordinating a plumbing service provider when a repair or service need arises.
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Equipment Service
Help coordinating repairs and preventive maintenance for HVAC, laundry, kitchen equipment, ice machines, fitness equipment and other commercial systems.
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Other Property Needs
Help identifying the appropriate service category and coordinating next steps where available.
Important: Plumbing infrastructure, electrical infrastructure, roofing, structural work, and other general maintenance are not included in warranty coverage. Separately coordinated services may involve additional charges and depend on provider availability.
Simple Process
How it works
1
Reach Out
Tell us about your hotel property and the equipment or service issue.
2
Review the Need
We help identify the appropriate service path and whether a future protection agreement may apply.
3
Coordinate Next Steps
We help organize communication and service arrangements, subject to availability and agreed terms.
Get in Touch
Let's simplify your next service call.
Connect with Hospitality Warranty Partners
We welcome conversations with hotel owners and management groups interested in centralized service coordination and equipment protection options.
Tell us about your property or portfolio, the equipment challenges you face, and what a more streamlined service relationship could look like.
Contact: Hospitality Warranty Partners
Phone: 828.275.0375
Call or email us to discuss your hotel or property portfolio.